Responsibilities:

• Communicating with tenants to address enquiries and resolve issues, including maintenance, anti-social behaviour, and rent queries.
• Triaging maintenance issues and instructing appropriate contractors to ensure timely and effective resolution.
• Using our property management system, Re-Leased, to record and update maintenance works, rent reviews, documents, and ad hoc reminders.
• Conducting viewings and basic vetting of applicants to ensure suitability as tenants.
• Conducting check-ins, check-outs, handovers, and interim inspections.
• Performing rent reviews, negotiating with tenants, and arranging tenancy renewals.
• Demonstrating knowledge of lettings legislation to provide accurate guidance to the team and ensure legal standards are maintained.
• Ensuring rental properties meet regulatory and habitability standards.
• Ensuring legal compliance across the portfolio, such as EPCs, EICRs, and GSC.
• Issuing legal notices such as Section 21s and Section 8s.

Performing other ad hoc duties as per the needs of the business.

Qualifications and Experience:

• Minimum 2 years of industry experience in property management.
• Experience in handling multiple properties and workstreams.
• ARLA qualification preferred but not essential.
• Strong understanding of lettings legislation and legal standards.

Join our clients business and contribute to their continued growth and success in the property management sector.

To apply for this position, please submit your CV detailing your relevant experience and availability.